It's really important to us to hear what our customers have to say about us and more importantly, this should give a potential new customer the confidence to hear from others as to what makes Audi Unitrans stand out from the rest.
On Tuesday my Audi suddenly had warning lights come on and lost all power. It was towed to The Glen who initially told me that the car could only be worked on, on Thursday.
Glen phoned me on Wednesday to say that they had identified the fault being a faulty sensor. To replace the entire unit would have been over R6 000 but would come back to me. They then phoned to say that the car had been repaired and without the expensive part.
My sincere and grateful thanks to Glen and his team as the above story is the reason why I am onto my 4th Audi and would never consider having my car looked after at any other place than the Glen.
Colin Brull - FCIS - reviewed Audi The Glen – 08 December 2017
Dear Hayley and Enricus.
This is not something I do quite often, but where fitting I feel obligated to take the time to recognize the people involved and say thank you.
I have been purchasing new Audi's from Audi The Glen ever since you opened your doors. In total I have purchased 10 Audi's from you over the years (2 x A3's, 2 x A4's, 2 x A6's, 1 x Q3, 2 x SQ5's and 1 x Q7).
Yes, you can say I am a huge fan and even my two kids wanted nothing else other than an Audi when it came to buy their first cars recently.
Besides the vehicles I have purchased, the staff at Audi The Glen are amazing and it is always a pleasure for me to walk in there where I am treated like part of the Audi family.
I would however like to put the spotlight on Muhammed Rajah and commend him for standing out amongst the best of the best. Muhammed facilitated three previous purchases of mine as well as my most recent purchase of a new SQ5 in October this year. What a gentleman. Always treating me and my family with tremendous respect and courtesy. Don't know how but he always seems to now when me or my kids are around, when we take our cars in for a service, and then he finds the time to come great us and have a quick chat to find out if we are still happy or have any concerns.
I know Audi has a service rating scale out of 1 to 10 when it comes to rating their service. I on the other hand, have my own scale of rating service, no matter the company:
4) Audi Awesome
I rate Muhammed a 4 - Audi Awesome.
Please accept my gratitude for the Audi Awesome service provided by the staff from Audi The Glen and more specifically from Muhammed Rajah.
Word of Commendation – 23 November 2018